Frequently Asked Questions
Everything you need to know about shopping at Launch X431 Store
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days, while express shipping options are available at checkout for delivery within 2-3 business days.
What is your return policy for apparel?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.